Privacy/Returns

PRIVACY

Any information received for purchasing any products or services on our website, will never be shared with a 3rd party.

Your information is used for your payment, your shipping and contact for any problems or concerns.
(plus, newsletters, if you signed up for them.)

RETURNS

* We ship worldwide!

DAMAGED ITEMS

WE INSPECT ALL JEWELRY ITEMS PRIOR TO SHIPMENT. IF YOUR ITEM ARRIVES DAMAGED, PLEASE NOTIFY US IMMEDIATELY OR WITHIN 24 HOURS OF RECEIPT. KEEP ALL ORIGINAL PACKAGING. ITEMS ARE INSURED THROUGH OUR SHIPPING FINAL ON THESE ITEMS:

Non- returnable items
1.) WORN, DAMAGED, BROKEN OR ALTERED JEWELRY and SPA products

10 DAY UNWORN NEW JEWELRY RETURN/EXCHANGE POLICY:

costume jewelry and spa products must be returned within the 10 day return/exchange policy*. Policy applies to new, unworn, undamaged, unaltered jewelry and spa products.
Simply SEND US AN EMAIL: iyshadesigns0@gmail.com to receive a return authorization and return the jewelry within 10 days from delivery date. We will issue a refund, based upon the following:

Send new, unworn, undamaged, unaltered jewelry and spa products back in original packaging. Package it carefully for return.

Buyer is responsible for all return shipping charges. We do not issue a refund for any original or return shipping.

*Any jewelry items and spa products returned past the 10 day return policy will be sent back to buyer at buyer’s expense.

(PLEASE ALLOW 4-7 BUSINESS DAYS FOR DELIVERY). First class mail used